Chapter 2 has rapidly grown into two separate chapters. I am now refocusing Chapter 2 on the story of “How Apple Made the Web Tiny” and moving the rest into a new Chapter 3. My deadline is next Monday and the benefit of this delay will be two new chapters instead of one. Please stay tuned!
As part of my research, I am watching Apple keynotes and press announcements from the past few years. The January 2007 announcement of the iPhone is especially illuminating, as you will see. But what strikes me the most about this keynote is just how far we have come from the smartphones of 2006. Looking back at the smartphones that came before iPhone, one wonders what mobile device makers were thinking? It took an outsider – Apple – to shake up the industry, but it did not have to be an outsider.
Or does it matter? While Apple most certainly innovated with iPhone, and continues to do so more incrementally with later generation iPhones, it is unclear to me if its competitors really learned anything. Phrases like “Me, too” and “It’s coming” come to mind. Three years later, Microsoft and Nokia are still scrambling to respond to the iPhone, Palm sold to HP, and only Google has a consistent track record of Android OS updates and an ecosystem of hardware. Yet even Android suggests at best plagiarization. Where are the smartphones that take a different tack than Apple chose? Competitors could have created new interfaces that focused more on voice or gesture than multi-touch, but they did not. Meanwhile, Apple is certainly working on future updates that will merge new interface ideas with multi-touch. While competitors lose precious time emulating multi-touch, risking costly patent infringement as they do so, Apple is building a platform that will one day be multimodal.
Of these competitors, Microsoft seems to be the company most likely to take on Apple successfully in the long term. Why? I might point to Windows Phone 7 and its uniquely different user interface design, but the real answer is Kinect. Microsoft has a revolutionary gesture and voice-recognition interface in Kinect, and it is an interface Microsoft would be insane not to spread into all of its devices and software. While competitors are competing in multi-touch, and before Apple can finish integrating all sorts of interfaces into one seamless multimodal interface, Microsoft could own its own interface space. Consumers would benefit from devices that approach the mobile space in different ways, and when the multimodal revolution does occurs, Microsoft would be able to say honestly that they reached the same destination as Apple via their own unique path.
Does Microsoft realize what it has in Kinect? We probably do not have to wait long to find out.